Coronavirus (COVID-19) Updates
Important Information - OPEN
Members will be asked to have a mask with them and be wearing it whilst indoors, and to practice social distancing.
Please read the following important information regarding COVIDThe Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.
We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.
We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.
Please see the latest update on the situation below.
Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
Opening Hours remain the same
Friday: 5:30am – 6pm
Saturday: 6am - 5pm
Sunday: 8am - 5pm
Update - 08/08/2021
We are open from Monday 9th August
As per the State Government directive, from 4pm today (Sunday 8 August) South East QLD will come out of lockdown. This means we will be re-opening from tomorrow 9th August.
Some restrictions will remain in place including the wearing of masks both indoors and outside, except when eating. We will be operating following the 4sqm rules and check-in via the Check in QLD app when visiting us.
This is subject to change in line with revisions from the state government.
Your Memberships and Passes
Your membership will be reinstated from Monday 9th August.
Casual visits can be purchased upon entry.
Any questions please contact our team for assistance.
Here is what you need to know:
- We will be following capacity limits within the 4sqm rule – at this stage we do not believe this will affect normal programs.
- Group Fitness classes will recommence from Monday 9th August.
- Health Club will reopen Monday 9th August.
- Pool access will recommence Monday 9th August.
- GOswim lessons will recommence Monday 9th August. We ask that only one parent or guardian come along with each student to lessons.
- Check In QLD QR check-in is mandatory
- Mask must be worn except when participating in exercise that causes you to be out of breath.
- All Memberships recommence Monday 9th August.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.
We cannot wait to reopen our doors and see you again!
Read more here QLD Government Update
Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
What happens to Swim School or Personal Training sessions I have booked?
If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.